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Recent Cards & Letters

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Recent Cards & Letters

‘We really appreciated the way you worked with us to the finest level of detail (thinking of our ‘purple’ theme here) and you contributed so much. The level of service that you and your team offer, Iain, is quite exceptional and we are so glad that we made the choice to put her farewell in your very capable hands’

April 2017

‘A brief note to thank you, David, for all you did to make Dad’s funeral so painless for us. It is reassuring for those of us who find ourselves at the centre of such upset and, indeed, confusion to know that such compassionate expertise is there to ease the path.’

June 2017

‘Russ, yours is such a fine line to tread when emotions are heightened by the confusion and indecision that can accompany grief ... we were touched and impressed by your ability to not only read situations and anticipate outcomes, but to do that with the utmost tact and consideration for all concerned. Yours is a very safe pair of hands indeed.’

August 2017

‘Every member of staff that we spoke to was professional and sympathetic’

March 2017

‘I really didn’t know where to begin but I was put in the very capable hands of Chelsea Duke who looked after me extremely well. She was a very good ambassador for your company. She was very easy and has a delightful manner. Thank you and I would not hesitate to use you again or recommend you to others.’

June 2017

‘To all the wonderful team at Richard Steel & Partners, thank you for taking such care with Mum. We appreciated your sensitive, practical approach and compassion at such a difficult time. You helped us cope, celebrate and have fond memories of Mum. You really helped to make the occasion exactly as we wanted it to be, listening to our requests and making sure they we respected in every way.’

March 2017

‘John, thank you for your help and support in arranging Mum’s funeral. It was an incredibly difficult and sad time being totally unexpected. Thank you for finding the image of the daffodil for the order of service – a lovely personal touch.’

May 2017

‘Sonia, thank you so much to you and everyone at Steels. You were so helpful and supportive every step of the way and it was really appreciated by us all.’

August 2017

‘I want to thank you for the thoroughly professional and compassionate way you cared for Mum and the family in our journey from the first phone call to the day of the funeral. The family have spoken frequently of your wonderful support. Nothing was too much trouble.’

June 2017